Support & Account Deletion

How to get help

• Email tech@todo.engineering from the address on your RepDaily account.
• Include your device type, OS version, app version, and a short description of the issue.
• For App Store or Google Play billing, also manage subscriptions in your store account settings.

Delete your account

You can request full account deletion at any time. We will remove account identifiers and associated training records from our systems.

1. Send an email to tech@todo.engineering with the subject line "Account Deletion Request."
2. Use the email address tied to your RepDaily account so we can verify ownership.
3. Tell us if you also want store subscription cancellation confirmed. Refunds and renewals are handled by Apple or Google.

We process verified deletion requests within 30 days. Some records may be kept longer if required for security, fraud prevention, tax, or legal compliance. Camera frames are never stored, so there is no workout video to delete.

What gets deleted

• Account email and authentication identifiers.
• Synced training history, streaks, stage progress, and related profile data.
• Support tickets tied to that account, after we close the request.